Policies

Privacy Policy

Last Updated: March 2026

1. Overview

I am committed to protecting your privacy. This policy explains how I handle your personal data when you visit my website, use my contact form, or join the Studio List. I comply with the General Data Protection Regulation (GDPR) as I am based in Ireland.

2. Data I Collect & Purpose

I only collect data that you voluntarily provide to me. This may include, but is not limited to:

• Contact Form: Your first and last name (if provided), email address, and message content, in order to respond to your enquiry. Legal basis: legitimate interest.
• The Studio List: Your email address to send you updates, invitations, and occasional studio news. Legal basis: consent (opt-in).
• Purchases: Your name, email address, and shipping address received from Stripe to fulfil your order. Stripe securely handles payment information — I do not store card details. Legal basis: performance of contract.
• Accounting & legal records: Order and transaction data retained as required by Irish tax law. Legal basis: legal obligation.

3. How I Use Your Data

• To respond to your queries and manage your requests.
• To send you marketing communications if you opted-in to the Studio List.
• To fulfill your purchase orders and send tracking information.
• For legal and accounting purposes as required by Irish law.

4. Your Rights Under GDPR

You have rights regarding your personal data. These include:

• Access: Request a copy of the data I hold about you.
• Rectification: Ask me to correct any inaccurate information.
• Erasure: Ask me to delete your data, subject to legal retention requirements.
• Restriction: Ask me to pause processing of your data in certain circumstances.
• Object: Object to processing based on legitimate interest, including direct marketing (Studio List).
• Withdraw Consent: Unsubscribe from the Studio List at any time using the "Unsubscribe" link in my emails.

To exercise any of the above rights, please email [email protected]. I will respond within one month.

5. Third-Party Service Providers

I use trusted third-party services to help run my website and business:

• Web3Forms (Forms): Processes contact form submissions. -> web3forms.com/privacy.
• Zoho (Email Management): Manages email communications and responses. -> zoho.com/privacy.
• Cloudflare (Hosting & Security): Protects my website, delivers content quickly, and provides privacy-first analytics without tracking individuals. -> cloudflare.com/privacypolicy
• Stripe (Payments): Handles secure payment processing; I only receive necessary info to fulfill your order - card details are never shared with me. -> stripe.com/privacy.

6. Data Retention

I retain your data only as long as necessary:

• Contact form messages are retained for 12 months, then deleted.
• Studio List email addresses are kept for as long as you remain subscribed. Inactive addresses are removed after 24 months of no engagement.
• Purchase and order data is retained for 7 years as required by Irish Revenue and accounting obligations.

7. Contact

If you have any questions or wish to exercise your data rights, please contact me at:
Allenstein Sewing
[email protected]
Dublin, Ireland

Terms of Sale & Returns

Last updated: March 2026

1. About the Studio

Allenstein Sewing is a one–person studio based in Dublin, Ireland, creating small–batch, limited–edition bags and pouches by hand. Each piece is produced in very limited quantities and may show subtle variations that are inherent to handmade work, not defects.

2. Orders & Payment

All orders are placed securely via Stripe payment links. By completing payment you confirm that you have reviewed the product details, price, and these Terms of Sale & Returns.

Prices are listed in Euro (EUR). I am a small Irish sole trader and am not currently registered for VAT; no VAT is charged on your order. Local import taxes, customs duties, and handling fees (if any) are the responsibility of the buyer.

3. Shipping & Customs

Orders are shipped from Dublin, Ireland. Estimated dispatch and delivery time frames are indicated on the product page; these are not guaranteed and may vary due to carrier delays or customs processing.

For orders shipped outside the EU, any import VAT, customs duties, or handling fees charged by your local customs authority or postal service are your responsibility.

4. Returns & EU Right of Withdrawal

As a small studio working in limited runs, I am not able to offer change‑of‑mind returns or exchanges beyond your statutory consumer rights. Please choose carefully before ordering.

If you are an EU/EEA consumer buying online, you still have a legal right to withdraw from your purchase within 14 days of receiving the goods, without giving a reason (the "cooling‑off" period).

To exercise this right:

• Email [email protected] within 14 days of delivery, stating your order details and that you wish to withdraw.
• Return the item within 14 days of notifying me, in its original condition: unused, unwashed, and with all labels and packaging.
• You are responsible for the cost of returning the item, unless I have expressly agreed otherwise in writing.

Once I receive the returned item and have checked its condition, I will process your refund within 14 days using the same payment method you used for the original order.

If the item has been used, damaged, or handled more than necessary to examine its nature, characteristics, and functioning, I may deduct an appropriate amount from your refund to reflect any loss in value.

5. Faulty or Incorrect Items

If your order arrives damaged, faulty, or not as described, please email [email protected] within 48 hours of delivery with your order number and clear photos of the issue. Where the problem is confirmed, I will repair, replace, or refund the item in line with Irish and EU consumer law, and cover reasonable return shipping if required.

6. Handmade Characteristics

Small variations in stitching, pattern placement, or colour between pieces are part of the handmade process and do not constitute faults. Product photographs are representative, but exact colours may vary between screens.

7. Governing Law

These Terms of Sale & Returns are governed by the laws of Ireland. If you are an EU consumer, any mandatory consumer protection rules of your country of residence also apply in addition to Irish law.

If you have any questions, please contact: [email protected].

Imprint

Business Details

Allenstein Sewing
Sole Trader
Dublin, Ireland

Contact

Email: [email protected]